Returns & Exchanges
We want you to love your KAVU gear, but if it's not the right fit, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are in their original condition with tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.